Legal
Refund & Cancellation Policy
Last updated October 31, 2026
Cancel anytime, in one click
Go to Billing in your account and choose Cancel subscription. No email or call needed. You can also cancel from the link in any receipt email from Paddle.
After cancelling, Pro stays active until the end of the period you already paid for, then your account moves to the free plan. Nothing is deleted.
Refunds
Changed your mind? Email contact@goodside.site within 14 days of any payment, first payment or renewal, and we'll refund it in full. You can also ask Paddle directly at paddle.net.
After 14 days, cancelling stops the next renewal and Pro stays active until the end of the period you paid for. If something went wrong on our side, email us at any time.
Refunds go back to the original payment method through Paddle and usually appear within 5 to 10 business days.
Failed payments
If a renewal payment fails, Paddle retries it over the following days. If it still fails, the subscription ends and your account moves to the free plan until you subscribe again. Nothing is deleted.